Agent Multichannel Sales

CAREER OPPORTUNITY: Multichannel Sales Agent

The Commercial Department of DHL Express Ecuador is looking for a Multichannel Sales Agent.

Based in Quito, This position is responsible for Account Reactivation, maintaining your current accounts, development and advice for the sale of products to the assigned territory, based on guidelines defined by the Telesales Supervisor or by the Commercial Management, through the work instructions to achieve the increase, customer maintenance and development.

YOUR FUNCTIONS

• Reach a number determined previously with your supervisor, of potential customers that can go to other channels to generate revenue for the company
• Maintain minimal contact 1 once a year with Multichannel clients.
• Achieve and/or maintain Global Sales Scorecard objectives.
• Advise your Clients for the best use of DHL services.
• Maintain current accounts in your portfolio.
• Develop the customer so that they consume all our products
• Advise the client and direct them to the claims area
• Open new accounts, with minimal growth vs previous year.
• Recover clients who are working with the competition

WHAT YOU CONTRIBUTE

• Higher studies completed in Commercial Engineering, Business Administration and Foreign Trade.
• Of 2 a 3 years of experience in commercial areas, sales and related.
• Microsoft Office Intermediate level
• Intermediate English – advanced
• Numerical ability
• Sales techniques
• Customer reach capacity
• Basic knowledge of Customs Processes or Foreign Trade.
• Time Management

ADDITIONAL INFORMATION

Workplace: DHL Express Offices

Working hours: 08:30 a 17:30 pm

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