Customer Service Agent

Responsibilities

¡Every time you are más close to touching the sky! ✈️

We want you to be part of this exciting journey where you canás grow and develop alongside a highly trained and diverse team that accompanies youñará to continue overcoming obstaclesáculos y alcanzar tu destino.🎯

Agente de servicio al cliente FT GPS – Airbus press photo We start a review of the most important news 

En este rol realizaras y aseguraras la excelencia en el servicio, providing a deal áagile and timely; in order to comply with the duties and responsibilities established in the operational manuals and the Management Systemón Integral.

Specific functionsíyou stay:

-To meet, guide and direct the passenger at each point of contact, in accordance with the provisions of the procedures; in order to ensure that the operationón of flights are handled safely and thusí obtain quality in service.

-Ensure excellent customer service, a través of satisfactionón of the needs and requirements of the same; in order to guarantee the continuous improvement of the organizationón.

-Support the Supervisor, Agent Líder or other collaborators, in case of delays, interrupted flights, overbooking or cancellations, performing the duties assigned; in order to guarantee the continuous improvement of the organizationón.

Check- in / the requirements to address:

Required work experience: 6 months of experience in service and attention companiesón al cliente.Bachillerato finalizado.

Language: visualés B2 – indispensable

Must: Residir en Galápaid

Vacancy: GPS, Ecuador

We know that with you ¡we are going to win!

Gen Responsibilityérica

Experience and Certifications

Educateóadditional n

 servicios aeroportuarios, logística de eventos, psicología, otros similares.

Ingles:B2

Experience

Prácticas empresariales, six (6) meses en empresas de servicio.

Certificaciones 

Inducción, cursos y academia, Amadeus, curso pre-ingreso, cursos regulados de los aeropuertos.

Educateón

Educateón (Other specialties)

Competencies