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Learn in this new installment about how to avoid theft of items in your suitcase checked in hold.
More than once we have seen complaints from passengers about theft of their bags that were sent to the hold of the plane, but the vast majority of these claims are directed to the airport, when in reality the custody of the luggage from the time you deliver it at the check-in counter until you pick it up, It is the sole responsibility and custody of the airline that transports you along with your suitcase..
Having said that, the first recommendation is always to direct any claim about your luggage to the airline in which you flew.
Measures to take
Do not send valuable items
For a start, the most basic, never transport items of value in checked baggage in the hold of the plane, for a basic principle, security of your belongings. Although the airline, as already indicated, is responsible for the security of your suitcase, It is not immune to the occurrence of criminal acts throughout the process of transporting your suitcase.
Let us remember that when you send a suitcase to the warehouse it passes through several hands: airline staff, customs, police, security, etc. So at any time there can be an unfortunate robbery by people who will do it for thousands of different reasons., but generating a tremendous discomfort.
Having said that, NEVER send valuable items like jewelry, electronic equipment or money in the suitcase in the hold.
protect your suitcase
To protect your suitcase you can take several measures:
- Wrap your suitcase with the famous plastic or nylon, not great protection, but at least it would make the job harder and make them think twice.
- Buy a hard suitcase, is my main recommendation, with insurance and no padlock, More expensive, but safer.
- Avoid zippered suitcases, no matter how much lock you put, opening any closure is extremely easy, look it up on youtube.
Travel insurance
A good idea is to take out travel insurance that at least, if they rob you, you can recover part of the money invested in your belongings. Yes indeed, make sure your travel insurance covers loss of luggage or theft, not everyone does.
What to do in case of theft?
The first, notify the airline immediately, although you will not earn much, as airlines are not responsible for the loss of specific items, but yes of all the luggage, this because the airline has no way of verifying that you took those lost items and their value, plus the condition that they always warn and it is in the transport contract that you do not carry valuables in your luggage.
The second, is to file a complaint with the airport police, They will indicate the steps to follow before the prosecution, this would allow review of security cameras and potentially find the culprit and proceed with lawsuits and so on.
This is what happens and you can do to protect yourself against theft.
has it happened to you? Tell us in the comments if you got any compensation or similar.
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gives a lot of courage, I flew from Barceló to Mexico, When I arrived and opened my suitcase, I realized that I had been robbed 2 pairs of sneakers and some shirts 😡, and nor how to claim much less recover them.
Why didn't you claim?
I just arrived from Miami to Bogotá and my final destination was Cucuta. I noticed that one of my suitcases did not have a mark that I put on the plastic and I also had a padlock on my suitcase. Well, I picked up my suitcases and when I got to my hotel I checked and Yes, of course, the suitcase that I saw differently had the lock removed and if they stole several very expensive things like an iPhone 12 an iwhatch and some other things that was given to me at the bogota airport because i was there 4:30 waiting for my next flight. And the worst thing is the second time this happens, not the truth, I'm not happy at all and I'm going to file my complaint
Hello July, always carry valuables with you in your hand luggage or backpack, never in warehouse.
Hello everyone!! how unfortunate what they do with our luggage I returned from my country Honduras to Holland with different scales. At the drink counter when I check-in, the young man tells me his luggage is destined for Panama.. Well, my reaction was no.. my final destination is Amsterdam so in the correction of the data I remove my luggage and continue with the weight of other luggage. My mistake not looking at all the correct butts to the different boarding passes I confided. Well the matter is that my plastic suitcase at the airport. Strong luggage and few kilos but not identified because I thought it has a sign that I recognize it and enough with the check-in butt. To my surprise, I arrived at the destination and my luggage did not. Then to claim at each airport that I was, also to the airline of both my country and the central one in Panama, sending a description of the luggage, including everything it contained.. Now with the pandemic that everything is stopped I was not successful. My luggage with everything was stolen? They used it for something else or what was its purpose.??? I think it is irresponsible of the airlines because when you ask they don't know anything and they give you phones that they never answer. I already have the lesson, next time my luggage is well identified. A hug to all
that of the plastic…pailas…That does not work..
The authority of any airport in the world can break that plastic and open your suitcase... and they put a note inside the airport authority ,warning you. ? ? that your suitcase was opened...that is, laminated...or rapped…that is no guarantee…and they can do it according to the law, jojojo… anywhere in the world.
A thing that ? you can do is buy a universal padlock I speak here in usa of the TSA…that they can open and close it... it would be better
Let's stop complaining and make a joint complaint, we sue the airlines to improve their services and that those responsible go to jail where they belong.
They took all the things I bought from me, even my dirty clothes that I brought, they left me few clothes with which I had because they stole everything new…The day I arrived at the airport my bags did not arrive, they were delivered to the 4 days the airlines charge so much even because I spent a pound too much I had to pay they are abusive but they are not responsible there that is their business because they have to have honest people working but you can ask people who do not know that word but more is the one until doing the follow-up bad service
Traveling to Havana, my suitcase did not arrive. They told me the next day that she had arrived on that day's flight and that I could pick her up at the airport. I went and took it with no problem, all kindness from the staff, including customs. When I arrived at the hotel and opened it, I saw that several items had been stolen.. Apparently it was a normal thing: when the suitcase arrived on another flight, took advantage of the time spent in the airport facilities, to steal inside, because they had all the time in the world. Since then, whenever I can, I laminate the suitcase to avoid situations of this type..
Thank you for telling us about your unfortunate experience Jorge, everything leaves a lesson.
What learning will people leave is bad
Traveling until fear gives us things of value and meaning for each one nobody knows what
What it cost us to get praise for someone else to come and not respect steal is not fair !! You should see cameras and a lot of security from the airlines, as well as how they charge a ticket and put their measurements, you should also see security for passenger customers
valuable items, take them with you.
As you suggest in the post, wrapping it in plastic film is ideal, here is my contribution, Buying a roll of plastic wrap costs about 15 dollars and you get it at any Home Depot and it is a good saving since it is used for many suitcases