Star Alliance trained travel agents in Quito

Star Alliance trained travel agents

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Star Alliance trained travel agents on their products and benefits.

  • Formed in 1997, Star Alliance has become the first global alliance of independent airlines united with the goal of offering the highest standards of customer service in the industry..
  • The training carried out for more than 250 ecuador travel agents, Colombia and Peru was led by the Andean Country Steering Council (CSC), Andean Region committee for the visibility and positioning of Star Alliance, its benefits, promotions and/or sales activities.
  • At the event, the benefits of frequent flyer programs for Star Alliance members were highlighted, such as the accumulation of miles or the status upgrade, among other advantages designed to always offer a unique and simple travel experience.
  • What's more, se presentó el concurso “20 Millones de Millas” que busca que los usuarios compartan sus mejores experiencias culturales para concursar por más millas.

The Star Alliance airline network of the Andean Region, made up of: air canada, Avianca, Copa Airlines, Lufthansa, Turkish Airlines and United Airlines through their Country Steering Council (CSC), recently completed the training "Star Alliance, su socio en viajes” a cerca de 250 Colombian travel agents, Peru and Ecuador as part of the celebration of the 20 years of this global airline alliance. Airbus press photo We start a review of the most important news, the event was held at the Marriott hotel in Quito with the trainer Joao Luiz Alves from Avianca Brazil.

“An airline cannot cover the world, but Star Alliance does. Does 20 years ago this network was launched with the vision of becoming the leading global airline alliance for the benefit of travelers. A) Yes, true to its mission of contributing to the long-term profitability of its members beyond their individual capabilities, Star Alliance is proud today to connect more than 2.5 billions of people in the world offering all the resources of the 28 member airlines of its network, Miguel Reyes mentioned, General Manager of Copa Airlines Ecuador during the opening of the event.

In the presentation, Knowledge of Star Alliance products and services was reinforced, the working method of its partner airlines, and the benefits it offers to its customers. In this way, the value proposition of the network that covers: are alcance global, the worldwide recognition and the benefits of priority trips through the network. Otro de los puntos a destacar fue los excelentes beneficios para el cliente con estatus “Gold” (Oro) as they are: access to more than 1.000 Airport lounges around the world, priority addressing, preference to book waiting list, Priority Baggage Handling, among other advantages.

On the other hand, reference was made to the "Around the World" package. Considered as a ticket to the world and its cultural richness, this product offers travelers the possibility of accessing 1.300 destinations in 191 countries. It was explained that thanks to this flexible rate, that provides a quality relationship – exceptional price, the passenger can visit the 98% of the countries of the world accessing more than 24.902 perimeter miles; 7 billion people; and more of 6.000 Languages.

Finally, as part of its 20th Anniversary, the same one that is celebrated under the motto "Connecting People and Cultures", Star Alliance announces the “20 Million Miles” contest, the same one that seeks users to share their best cultural experience to have the opportunity to become a millionaire miles. The process must be done on the web www.staralliance.com/mileagemillionaire by entering a short description of your experience by selecting your frequent flyer number plus a selfie taken during your trip. El contenido será subido en el “Mapa Cultural de Experiencias” que se constituye en una biblioteca digital única de miles de historias de viajes reales. Independent jury of ‘National Geographic’ will select the finalists and the winners will be announced the next 28 of September.

throughout these 20 years, Star Alliance has managed to position itself as a robust and comprehensive network committed to continuous improvement, and open to continue consolidating the relationship with its strategic allies to provide the best experience to its travelers.

About Star Alliance

It is the first global alliance of independent airlines, formed in 1997 by Air Canada, Lufthansa, SAS, Thai Airways and United Airlines with the aim of offering the highest standards of customer service in the industry with high technical and security infrastructure. Its acceptance in the market has been recognized with numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by Business Traveler Magazine and Skytrax. Currently, Star Alliance is formed by 28 airlines, arriving to 192 countries with more than 18,500 daily flights and route options on 1,300 Destinations. Star Alliance member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Brussels Airlines, Copa Airlines, Croatia Airlines, Egyptair, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Portugal, Turkish Airlines, THAI y United Airlines.

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