Avianca Holdings was recognized as the best aerolíof Suramérich getting the 5 rating starsón máxima secún APEX.
Within the framework of the celebrationón of the 100 añAvianca's, the compañía was recognized by APEX 2020 What ‘The best aerosolíof Suramérica’ with a voteón of almost 1.2 millions of travelers and ‘an aerosolífive stars’, distinctionón that only around 13 aerolílines of the world have it.
Using a five star scale, más of a millón of flights were rated by passengers in almost 600 aerolílines from all over the world between 1 July 2018 and the 30 June 2019. Travelers gave ratings anóanimas in five subcategoryías: seat comfort, cabin service, food and drink, entertainment and wifi.
Other Aerolígirls within this categoryíwhat are they 5 stars are:
- Air Astana
- Air Tahiti Nui
- Alaska Airlines
- Avianca
- Bangkok Airways
- Copa Airlines
- Hawaiian Airlines
- JetBlue Airways
- Kuwait Airways
- Middle East Airlines
- Royal Brunei Airlines
- Virgin Australia
- Vistara
The future of Avianca
During 2020, the compañíto followá executing your transformation planón for the benefit of its employees, customers, allies and shareholders, concentrástanding on four stratified pillarsélogic: Avianca people, financial sustainability, customer commitment and operational excellence.
The compañía continues working to be highly efficient and operate as customers expect: with flights on time and with your luggage at destination. Significant progress has been made in this pillar, such as improving your punctuality indicator in 20 points.
It is añO, Avianca followá working jointly with actors in the aero sectoráutico to consolidate the ‘triágolden angle’, What does coordination mean?ón constant benefit of passengers and development of the regions where the airline operatesínea.
Strengthen the hubs from Bogotaá and San Salvador, key to an efficient and profitable network
the airínea strengthenó your route network in order to benefit its passengers and offer them better options to connect with the world.
I decided itón to strengthen the Bogot hubá so that this becomes the center of connections toéreas más important of the regionón, due to its favorable locationón geográfica, availability of staff and resources, así like the trust that the companyñía has in the development aécity inmate and país.
Así same, in Central Americaérich continueá positioning San Salvador as the main operations center of the regionón to connect efficiently with the north and south of the continent.
new destinations
The compañíforwardó a yesónice route plan, focused on three points stratélogic: increase in flights from Bogotá and some key cities, opening of new routes and reorganizationónumber of international connections.
Así, the airíNea announcedó pear is añor the start of operations from Bogotá to Porto Alegre in Brazil in the first half of the yearñO, and subject to government approvals, it expects to cover flights to Toronto and a new destination in Europe and in the Brazilian market.
Más frequencies and capacity increases
Avianca evalúconstantly changing its route network to allocate capacity on the best routesás profitable and better performingñO. Así, from Lima duplicateá su operationón a Miami con 7 additional frequencies for a total of 14. From San Salvador, if you countá with an additional frequency per week to Los Áangels for a total of 28.
For his part, from Bogotaá, duplicateá su operationón a Washington y Santo Domingo. To Brazil, if you countá with seven additional frequencies to Sao Paulo and towards Ríor de Janeiro five additional frequencies.
To Aruba, travelers will haveáat your disposalón three additional frequencies per week; and in high season the companyñíto be availableá seven additional frequencies to Orlando and Fort Lauderdale.
Así himself and in himíin line with the tendency of adaptationón to market demand, Avianca hopes to expand its offer of seats in the domestic marketéColombian stico, with the appropriatenessón of their planes. With this decisionón the companyñíand the subtraá increase your supply and the núgroup of passengers transported in Colombia.
