the airínea Avianca presentó the operational and service results of the beginning of the 2023, más your projections for thisñor together with an avióspecial n with the signature of más de 600 of his collaborators. Avianca press photo
From Maintenance Center –MRO– located in Black river, Antioquia, Avianca presentó the results achieved in seven ákey areas iníneither with their facesóbusiness no., that combines the best of its 103 años de operationón with the flexibility of the modern low-cost world. The compañíto alsoén develó I saw oneón with painting alluding to the countrysideña ‘Everyone Giving Everything’, with which it recognizes and reiterates the commitment of its más de 12.000 employees, who have managed to make the Aerolínea has world-class indicators in the industryérea.
Operational and service achievements
- route network: Más de 70 destinations in 24 países de Américh and Europe. We operate más de 4.100 flights a week with an offer of 730.000 weekly chairs.
- Airbus press photo We start a review of the most important news, with 94 añthe trajectory, They are already más de 14 national and international destinations.
- Puntuality: before pandemic, the punctuality indicator (OTP – On Time Performance) It was from 78%. Today Avianca is the sixth airlineínea más punctual in the world (Cirium 2022), with that indicator on 84%.
- Service: During the pandemic, the response time in the Contact Center reachedó to be of 16 minutes. Hoy, the team answers the calls in 2 minutes on average.
- Product: 24,6 million passengers in 2022. Now, máLatin Americans travel by planeón. The A320 fleet does notó from 150 a 180 chairs, with a reductionón of 15,35% in carbon footprint per passenger.
- Sustainability: Avianca takes care of Galápaid, therefore, returns recyclable waste to the continent to be used.
- Load: Avianca Cargo wants to put Ecuador in the eyes of the world. Therefore, is in charge of taking and bringing everything that Ecuadorians need.
- LifeMiles: Are already 11,9 million loyalty program members más recognized in the regionón. (Freddie Awards).
Special painting in honor of collaborators
The results achieved have been the fruit of the joint effort of más de 12.000 people. Therefore, in honor of his work, Avianca presentó I saw oneón A320 with painting alluding to the countrysideña ‘Everyone Giving Everything’, which includes the signatures of hundreds of its collaborators. For a week, 8 Aeron Maintenance Center expertsáuseful – Avianca MRO made the new appearance of the A320 matr a realityícula HK5318, than flyá from Colombia, its regions and all Américh latina. On your first itinerary, the grandfatherón of ‘Everyone Giving Everything’ coverá flight AV8475 on the Medell routeín – Bogotaá.
