What should you receive if your flight is delayed or canceled??

Today I am going to tell you whaté kind of compensate usón you should receive if your flight is delayed or canceled international the giftéstic in Ecuador. Reference photo

Any day can happenía, anywhere and on any airíne that you flight is delayed or canceled, and for this the aeron authorityálocal utica has prepared a series of measures that the aerolísteps must be followed to protect and compensate the user.

Today in this post we will review the specific caseíI stay Ecuador, so if you are a reader from another país, I recommend you consult directly with the Aeron authorityáutica local.

Make up for itón if the flight is delayed or canceled

Recently, this informationón was updated by the DGAC, from what it seemed to meó important to share it with you.

First we must understand that delays and cancellations are not always attributable to the carrier., for example bad weather, but in other situations such as delay in the arrival of a crewón, sí is attributable, in this and other cases, the aerosolsíneas mustán compensate passengers in the following way:

Make up for itón international flights

Reason	Make up for itón
Delay when starting the flight greater than 2 hours and less than 4 hours	The passenger has the right to refreshment and communication.ón free in the middle más idóneo, equivalent to a phone callóonly one that does not exceed three minutes, to the place of electionópassenger number.
Delay when starting the flight greater than 4 hours and less than 6 hours *	It is dueá provide the user withás of the above, foods (breakfast, lunch or dinner), themselvesún the hour.
Delay when starting the flight greater than 6 hours	Además of the above, the aerosolsíneas mustán provide accommodation and transfer if it is necessary to spend the night, Or refund (immediately if you are not in your usual place of residence), at your choiceón the passenger voluntarily agrees to prolong the wait when, unless the passenger foresees that the flight will take place within a reasonable time and cover the 25% of the cost of the unfulfilled section.
Ticket oversale	If an agreement is not reached with the passenger, the airíno dutyá compensate with a sum míanima equivalent to 25% of the unfulfilled journey, payable in cash OR in any other form accepted by the passenger; for which to multiplyá the net value of the ticket paid for the relationshipón between distance of said path over the total distance.
Tránsites and connections	The above compensations beán applicable to passengers in transit or connectionón who cannot continue their trip for reasons attributable to the carrier.
Interruptionsón of transportation *	If the passenger does not opt ​​for the refundón of the proportional part to the uncovered section, has the right to compensationón for the delay suffered until the resumptionón of the trip according to those considered for delay in the start of the flight.
Cancellations *	When the carrieréprisoner decides to cancel the flight with the passenger having confirmed the reservation, without having refunded the net value of the ticket, Nor would a replacement flight have been obtained for the same day.ía, be paidán lodging and transportation costs. Además, If there is a delay before cancellationóflight number, the passenger receiveá compensation provided in case of delay
Diverted Flights *	When the carrier must operate from/to an airport other than the one for which theó the reserve, dutyá bear the costs of transporting the passenger to/from the second airport, either from/to the airport for which youó the reservation OR from/to another place close to the one agreed with the passenger.

Make up for itón domestic flights

Reason	Make up for itón
Delay when starting the flight greater than 30 minutes and less than 3 hours	no matter the cause, The passenger has the right to refreshment and communication.ón free in the middle más idóneo, equivalent to a phone callóonly one that does not exceed three minutes, to the place of electionópassenger number.
Delay when starting the flight greater than 3 until 4 hours *	Además of the above, should beá provide the user with food (breakfast, lunch or dinner), themselvesún the time of the event. Además will be deliveredá a special discount 10% when purchasing your next ticket.
Delay when starting the flight greater than 4 hours *	Además of the above the aerolíneas mustán provide accommodation, if necessary, and cover transportation costs, The refund (immediately if you are not in your usual place of residence), at your choiceópassenger number, unless the passenger voluntarily agrees to prolong the wait when it is foreseeable that the flight will take place within a reasonable time and compensate with the sum míanima equivalent to 25% of the value of the missed route.
Ticket oversale *	If an agreement is not reached with the passenger, the airíno dutyá additionally compensate with a sum míanima equivalent to 25% of the unfulfilled journey, payable in cash, Or in any other form accepted by the passenger, for which to multiplyá the net value of the ticket paid by the relationshipón between the distance of said journey over the total distance.
Tránsites and connections	The above compensations beán applicable to passengers on trásite or connectionón who cannot continue their trip for reasons attributable to the carrier.

further, in cases of overselling, cancelacióNo flight delay of more than one hour due to causes attributable to the airlineínew operator; users of domestic flights canán request endorsement of your ticket to travel on another airlineíconfirms the Protection Agreementónumber of passengers subscribed and according to the availability of spaces and schedules.

 

Spaghettién, I leave you a tutorial on whaté What to do if your flight is canceled:

Make up for itón and responsibility aerolíEcuador