The Quito International Airport I repeató prize that recognizes it as the best of Américh latina and the Caribe in the categoryíto of 5 a 15 million passengers per year.
Mariscal Sucre International Airport (UIO) He has been recognized with two prestigious awards at the Edición 2023 of the awards Airport Service Quality (ASQ), granted by the International Airports Council (ACI) and Amadeus. Quito was awarded as:
- Best airport in Américh Latina and the Caribbean in the categoryíto of 5 a 15 million passengers per year.
- Airport más clean of the regionón.
Recognition of excellence in customer experience
The ASQ awards are based on surveys held at Más de 600,000 passengers around the world, evaluating your satisfactionón in más de 30 Key indicators, like cleaning, The ease of navigationón, the attentionón of the staff and the waiting times.
Best Airport
Ramón Meó, President and CEO of Quiport, The company that manages the Mariscal Sucre International Airport, declareó: «These recognitions are not only a source of pride for our team, but alsoén are a reflection of the constant commitment we have with excellence in customer experience. They drive us to continue innovating, implementing better PRácoticas and looking for new ways to raiseún más los estáDivine en La industry airportyia. I thank each member of our team and the airport community for their effort and dedicationón, that these achievements have made possible. These awards are a reminder that, together, We can reach the MáS High goals and remain a reference in the aviationón at regional and international level.
Mariscal Sucre International Airport stands out in the following áscopes:
- Terminal cleaning: With a qualificationón of 4.47 on 5.
- Ease of displacement: With a score of 4.33, which includes señaléclear ethics, efficient check processes and safety filters ágiles.
- Vocacióstaff service n: With a qualificationón of 4.29, that covers the cutsía and the dispositionón to help by all airport staff, including airlineídenies, security, migrationón, customs, Stores and restaurants.
Luis Felipe de Oliveira, General Director of ACI World, commentó: «We congratulate Mariscal Sucre international airport for these two important awards at the ASQ Awards 2023. Your commitment to customer experience is reflected in high levels of satisfactionón that they have obtained from the passengers. The éxito of the ASQ program, con más de 400 Airports participating in 2023, demonstrates the importance that the airport industry gives to the client experience. In an environment where passenger expectations evolve rápiously, Excellence in customer service is essential for éxito of airports.»
The Mariscal Sucre International Airport It is the main airport of Ecuador and one of the máS modern américh latina. Since the inaugurationón and 2013, Uio has received numerous recognitions for its designerñO, technologyía, efficiency and commitment to sustainability. The airport serves más de 6 million annual passengers and offers a wide range of services and comforts for its users.
