✈️ Exclusive Benefits for Readers
Verified codes to save on your next trip.
The Quito International Airport repeated the award that recognizes him as the best of Latin America and the Caribe in the category of 5 a 15 million passengers per year.
Mariscal Sucre International Airport (UIO) has been recognized with two prestigious awards in the edition 2023 of the awards Airport Service Quality (ASQ), granted by the International Airports Council (ACI) and Amadeus. Quito was awarded as:
- Best airport in Latin America and the Caribbean in the category of 5 a 15 million passengers per year.
- Cleanest airport in the region.
Recognition of excellence in customer experience
The ASQ awards are based on surveys of more than 600,000 passengers around the world, evaluating your satisfaction in more than 30 Key indicators, like cleaning, ease of navigation, staff attention and waiting times.
Best Airport
Ramon Miro, President and CEO of Quiport, The company that manages the Mariscal Sucre International Airport, declared: «These recognitions are not only a source of pride for our team, but they are also a reflection of the constant commitment we have to excellence in the customer experience.. They drive us to continue innovating, implementing best practices and looking for new ways to further raise standards in the airport industry. I thank each member of our team and the airport community for their effort and dedication, that these achievements have made possible. These awards are a reminder that, together, we can achieve the highest goals and continue to be a reference in aviation at a regional and international level.
Mariscal Sucre International Airport stands out in the following areas:
- Terminal cleaning: with a rating of 4.47 on 5.
- Ease of displacement: With a score of 4.33, which includes clear signage, Efficient checking processes and agile security filters.
- Service vocation of staff: with a rating of 4.29, encompassing courtesy and willingness to help on the part of all airport staff, including airlines, security, migration, customs, Stores and restaurants.
Luis Felipe de Oliveira, General Director of ACI World, commented: «We congratulate the Mariscal Sucre International Airport for these two important recognitions in the ASQ Awards 2023. Their commitment to customer experience is reflected in the high levels of satisfaction they have obtained from passengers.. The success of the ASQ program, more than 400 Airports participating in 2023, demonstrates the importance that the airport industry gives to the client experience. In an environment where passenger expectations are rapidly evolving, “Excellence in customer service is fundamental to the success of airports.”
The Mariscal Sucre International Airport It is the main airport of Ecuador and one of the most modern in Latin America. Since its inauguration in 2013, UIO has received numerous awards for its design, technology, efficiency and commitment to sustainability. The airport serves more than 6 million annual passengers and offers a wide range of services and comforts for its users.
✈️ Exclusive Benefits for Readers
Search here for hotels ALL over the world at the best price.
