Interview with Air France-KLM about the new Paris-Quito de Joon route

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We interviewed Rob Westerman General Manager for the Andean Countries of Air France-KLM in Quito about the new route Paris-Quito de Joon.

After 25 years, Air France returns to Ecuador in the form of its subsidiary Joon, an airline with a different vibe and concept of flying, but with the highest standards of the Group.

within this framework, we were able to interview Rob Westerman, who will tell us details about the airline, operation, expectations and much more about this new route.

The interview

This interview was conducted in English-Spanish, I appreciate the excellent predisposition of Rob to be able to carry it out. You can use YouTube's automatic subtitles option on this video.

You can see the full interview by following this link. https://youtu.be/hrsoAhmjB04 or watching it below:

Key points

• The 14 May 2019 seasonal flights between Paris and Quito begin with 3 weekly frequencies on Tuesdays, thursday and saturday.
• The flights will operate on the aircraft Airbus A340-300.
• The airline expects the flight to become regular throughout the year based on the success of the initial flights..
• For the flight to operate throughout the year, mainly the corporate market, must be developed from Quito to Paris, as well as the tourist segment.
• Joon maintains full Air France service, but that allows you to experience a different service with service, WiFi, movies and documentaries.
• Another characteristic of Joon is the informality of his crew dressed in slippers., jeans and t-shirt, which provides a different more casual atmosphere.
• Joon targets a segment of entrepreneurs, but without leaving behind the essence of Air France.
• Joon was used over the Air France brand for the options, alternatives and tests that the first offers with greater flexibility.
• Joon is not a low cost airline, this is identified since the plane does not have a high density of tourist seats plus food and service.
• Fares will maintain a standard at Air France and KLM prices.
• At the moment there is no specific alliance with any Ecuadorian airline, but future alliances of shared code for destinations beyond Quito.
• The initial challenge of the route is to achieve a average occupancy of 80%.
• After 25 years Air France returns to Ecuador in the form of joon.
• This flight is expected to achieve profitability during the first flying season.
• Both KLM and Air France remain very strong in the region.
• The group grows solidly in Costa Rica, Panama and Colombia, keeping 6 weekly flights to Caracas.

Who is Rob Westerman?

Rob M.C Westerman has a Master's in Psychology for Business and Organizations, also studied Business Management and Commercial Airlines at Nijenrode University in the Netherlands, Business Management and Commercial Airlines at HEC in Paris and Business Management and Commercial Airlines at the American Management Association in Chicago.

He began his career at KLM in the year 1985 in the commercial area for the Netherlands. From the 2004, held various positions in East and West Africa for the KLM group – Air France. From the 1 august 2018 was appointed General Manager of Air France-KLM for the Andean Countries region, Central America and the Netherlands Antilles. Based in Bogota, Colombia, prior to his current appointment he was General Manager of the Digital Services Unit of Air France – KLM.

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