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American Airlines becomes the first airline to allow passport scanning via its mobile application for international flights.
Taking advantage of advances in technology and above all, making use of the existing technology in the most current smartphones, American has launched a new service that will allow its users to save time.
With the launch of passport scanning for international flights on the American Airlines mobile app, is the first airline to offer passport chip scanning that securely transmits information directly from the Near Field Communication chip (NFC for its acronym in English) embedded in passport.
This allows passengers to go directly to the gate for international flights without having to re-check their passports with a customer service agent..
sure if you flew, mainly towards USA, more than once you could not complete the online check-in process and this led to you having to introduce yourself 3 hours before to the airport and carry out a manual check at the airline counter so that it can review and verify your travel documents.
with this new opportunity, we will see a shorter time before passengers must be at the airports, since all the previous checks will already be ready in the app.
“We are constantly adding features to our app to make travel easier and worry-free for our customers.. Mobile passport scanning eliminates a time-consuming step, providing our customers with an easier check-in experience for international flights”.
Currently, customers departing on international flights who register in the application, they re-check your passports at the airport.
This step is required even when the passenger has uploaded a passport photo through the mobile application.. With this new feature, customer will be asked to enter their passport information and then scan their passport with a device iOS O Android. The app provides easy instructions for the process.
Mobile passport scanning is the latest in a long line of new features that American has implemented into the airline app to make travel easier for customers..
Other recent innovations include shipping notifications, Siri shortcuts and a dark mode option. American has also rolled out additional services to enhance the travel experience., including biometric international boarding, virtual 3d aircraft tours online, a redesigned self-service kiosk that simplifies the check-in process, and an improved family seating approach, which ensures that adults and children under the age of 14 years, traveling together and on the same reservation, sit together.
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