Request a refund of an airline ticket

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How is the process to request the return of a ticket? airplane? In this post I explain the situations and general conditions to achieve it.

This is one of the questions that I am asked most often on the blog and on social networks., the issue of requesting the return of a plane ticket, although it is common, It can't always be easy and even it can't always be.

Request a refund of an airline ticket

We must go in parts so that in a few lines and in an easy way we can understand about this process offered by the airlines.

• Not all tickets apply for a refund of the money you paid for this.
  • The airlines manage fare families and generally the lowest or promotional ones do not allow refunds..
    • This is normal practice, That's why always look at the conditions of your rate such as luggage that it includes or not, food service, seat selection and return in case you need to cancel or change your trip.
  • There are exceptional cases such as pandemics, earthquakes, hurricanes and other natural disasters where airlines offer full or partial refund of tickets regardless of fare.
• Each airline is a world apart and they handle their own return policies, Check their website for more details..

Once we have quickly reviewed the initial conditions, we must know what we need to be able to initiate the return request:

• Passenger's full names.
• Date of purchase.
• Payment method.
• Reservation code (fundamental).
• ticket number (some airlines require it).

If you have all of the above information and your rate allows you to be refunded all or part of the value, we must know how to do this process that in general terms (change from company to company) is next:

• Start the application process directly on the airline's website (Better option) To do this, you must enter the above data in the form..
  • You can also do this process over the phone., but generally this process can take (even more so now due to the high demand for changes in airline call centers).
  • In person at the offices available and that are operating you can request it (some airlines handle everything only online, so more than likely they will tell you to do it web).
• Indicate under which means you want the return to be made:
  • To the same credit card with which you made the purchase.
  • Wire transfer.
  • I do not know of airlines that return the cash in your hands.
• The process may take time, so do not expect the return to be effective in a few hours, in my case it has taken up to more than 60 days, but it can always be less time.

Also keep in mind these additional recommendations:

• If the trip was affected by issues attributable to the airline, the process will be favorable.
• In the event that you could not travel for personal reasons, it is possible that the airline applies a penalty and they do not return all the money or anything.
  • In medical situations with certificates, a favorable return can be achieved.
• It is advisable to start the process in the shortest possible time., airlines also apply maximum deadlines to request refunds.
• Under the circumstances, airlines can offer other alternatives such as change of date with or without penalty, travel voucher or miles in lieu of money back.
  • Check with the policies of each airline to know the options.

I hope that this brief guide is of use to you and helps to clarify your doubts about this process., that as you can see is easy in the process, but it can have endless edges that, depending on the conditions of each ticket, can alter the final objective.

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