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LATAM Airlines Group closed the 2024 with record profits and growth in its financial indicators, as well as the number of passengers transported.
The 2024 It was a year of great achievements for LATAM Airlines Group. The company not only achieved record figures in passenger transportation and profits, but also significantly advanced its sustainability strategy and strengthened its financial position.
With a positive operational and financial performance it closed LATAM Airlines Group year 2024, With net profits of US $ 977 million, almost double what was reported last year. At the same time, the group LATAM transported 82 million passengers, the largest number recorded, and increased its consolidated capacity by 15,1% at 2024, in comparison with 2023, in line with the latest growth guidance updated last October. These numbers are framed within the delivery of results of LATAM from the fourth quarter of last year and reflect the group's growth capacity in a context of macroeconomic challenges and competitive dynamism.
Outstanding financial and operational results
- Net profits: US $ 977 million (almost double that in 2023).
- passengers transported: 82 millions (the highest number recorded).
- Capacity increase: 15,1% in comparison with 2023.
- Operational income: US $ 13,034 million (increase in 10,6% with respect to 2023).
- Adjusted operating result: US $ 1,660 million (record adjusted operating margin 12,7%).
- Adjusted ebitdar: US $ 3,108 million (increase in 22,7% interannual).
- Liquidity: US $ 3,533 million.
Commitment to customers
At the same time, on 2024, The LATAM group had improvements in customer service and a decrease in the complaint rate. In Chile, Latam reduced the rate in a 21,8% in comparison with 2023 and has had a reduction in 70% in claims over the last five years, according to the report prepared by the Civil Aeronautics Board (JAC) Based on figures from the National Consumer Service (SERNAC).
LATAM focused on improving the experience of its customers and offering an excellent service:
- Puntuality: positioned itself among the top five global airline groups.
- Net Promoter Score (NPS): reached the 51 points (the highest in its history).
- Claims reduction: decreased significantly in Chile and Colombia.
- Recognition: LATAM Airlines Brasil was chosen as the airline with the "Best Service in Brazil" by the Reclame Aqui portal.
- Fleet renewal: progress was made in the renovation of cabin interiors and in the implementation of free Wi-Fi.
Sustainability as a strategic pillar
On 2024, the group LATAM continued with its sustainability strategy that seeks to minimize the impacts on the environment and generate social value, environmental and economic for the countries where it operates. At the end of the year, in the Circular Economy pillar, the LATAM group achieved the elimination of 97% of single-use plastics throughout its operation, which is equivalent to more than 1.700 tons.
LATAM reaffirmed its commitment to sustainability in 2024:
- Circular economy: eliminated the 97% of single-use plastics.
- Climate change management: avoided 4,5 million tons of CO2 from 2010.
- Shared value: keeps close to 50 alliances with social and environmental organizations.
- Recognition: rejoined the Dow Jones Sustainability Index and was recognized as the fifth most sustainable airline group globally by S&P Global.
Perspectives
The 2024 It was a year of consolidation and growth for LATAM Airlines Group. The company demonstrated its ability to overcome macroeconomic and competitive challenges, while advancing its commitment to sustainability and excellence in customer service. These positive results lay a solid foundation for the future of LATAM as a leader in regional and global aviation.
With these good numbers, It will not be unusual to see several announcements of new routes from the airline throughout the year as perhaps, New aircraft and orders. We will be attentive.
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