Arajet announced innovations in its baggage policies and services by presenting its new portfolio of Basic packages, Classic, Comfort y Extra, any less low cost.
The airline also reported that from now on it will not charge check-in at the counter, lowered prices for checking bags and additional luggage, In addition, these amounts will be fixed and will allow more weight.
Arajet is now less low cost
Victor Pacheco, Founder and CEO of Arajet He explained that these changes are due to the interest that passengers receive “the best value for their money.”. He declared that, “We redesigned our packages to simplify the purchasing decision and elevate the end-to-end experience. We want each client to feel that their rate was tailored to them., without complications”.
They highlighted that among the new features that the new packages bring, There is the Basic, which is the lowest rate and offers the possibility of traveling with a personal item of up to 6 kg. In the case of the Comfort package, Designed for those traveling on vacation or pleasure, a personal item of up to 6 kg and the hold luggage that was previously 20 kg will now be up to 23 kg.
The new Classic package, which opens today, designed for business travelers, includes one personal item and one carry-on baggage of up to 12 kg, having as added value the possibility of changing flights paying only the fare difference plus an additional cost, as well as the possibility of choosing the seat. In Extra Package, which was designed for those who travel as a family, a personal item is included, one carry-on baggage and one checked baggage, as well as unlimited flight changes, paying only the fare difference, choice of seats and priority access.
Other changes announced include that passengers will board in groups and will have the possibility of having customer service via “WhatsApp” in a more efficient way to be able to ask any questions., modification or cancellation of your flight.
The new packages are available on the airline's website, www.arajet.com and can be used immediately.
With these innovations, Arajet reinforces its commitment to providing a safe experience, comfortable and personalized, maintaining its focus on efficiency and punctuality to connect the Americas from Dominican Republic.
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But unfortunately, Ecuadorians will no longer be able to enjoy the benefits because the airline stops flying to Ecuador.
so it is dear, I hope they return soon once they have more planes