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The global airline network Star Alliance tells us details about its operation in Ecuador, benefits for users, members and much more.
After having fulfilled 22 years of operations, with 28 member airlines, Star Alliance It is the world's largest global network., covering flights to more than 1.300 airports, in more than 192 countries, more than 19 thousand daily flights operated with a fleet of more than 4.700 aircraft.
Within this context, We interviewed the representatives of the group in Quito in order to know more details about its operation, benefits and operational details of the network in Ecuador.
Star Alliance and Ecuador
What are the benefits provided by the agreements with Star Alliance in Ecuador?
There are five main benefits: connection services, Goldtrack (more speed at airport security checkpoints and immigration, luggage tracking, more of 1000 VIP lounges around the world and all under one roof (check-in services, transfers, luggage services all in one place )
How do customers access these benefits??
From our portal staralliance.com you can know what we offer and by being a member of a frequent flyer program you can access the benefits.
What characteristics or standards have allowed Copa Airlines to be part of the Star Alliance?
- Strong presence in the airline's local market
- Have a frequent flyer program with a strong membership base
- Route Network – the destinations offered by the airline must complete the current route network covered by the network.
How many flights do you have in the country on a monthly and annual basis?
Like Star Alliance, at this moment we have 1300 destinations in more than 190 countries, we cover the 98% of the world. From Colombia and Ecuador more than 1000 flights.
What are the most common destinations that the airline makes from Ecuador?
The destinations with the highest movement from Ecuador to Copa Airlines they are united states, Mexico and the Caribbean. In the specific case of Mexico, the visa removal that opens the doors to that country has allowed us to promote more 5 destinations we are currently flying to from Quito and Ecuador: Mexico City, Cancún, Guadalajara, Monterrey and the most recent which is Puerto Vallarta & Riviera Nayarit.
There are passenger statistics, (type of airline user, destination statistics, frequencies, satisfaction rates, preference indices, benefit usage statistics)
At the moment we do not have this information.
What is the prospect of this alliance in the short and long term?
Star Alliance's commercial and operational strategy aims to digitize the passenger experience. Being able to have everything within reach of your cell phone until the moment you reach your final destination. Being able to track your suitcase from your cell phone, identify where the boarding gate is to which you have to go, know how much time you have between connections on your flights – all in one click.
Star Alliance member airlines
Of the 28 member airlines, in Ecuador there is the operation of Air Canada (will operate Rouge from December), Avianca, Copa Airlines y United Airlines.
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