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The LATAM airline group offers self-service baggage check-in, pioneers in Latin America and they already implemented it in the Quito Airport.
The new service offered by Latam in the Quito Mariscal Sucre International Airport from “Self Bag Drop” (baggage self check) came into operation during the month of September, becoming the first group of airlines to offer this service in Latin America.
This self-service service will allow passengers to direct their luggage directly to their flights without going through the counters, saving users time.
As a way to improve your customer experience, LATAM Airlines Group has implemented in the Quito Mariscal Sucre International Airport el servicio “Self Bag Drop”, which is a system already in increasing use worldwide, but which is introduced for the first time in Latin America and Quito is one of the first airports in the region to implement this technology in conjunction with the airline.
self check baggage
This is a pioneering self-service process that will allow passengers to dispatch their luggage to their flights directly on the carousel through machines integrated into the service counters.
This model, trend in the airline industry, shorten times at the airport, reducing the wait during baggage processing processes of approximately 81 seconds at an average of 30 seconds per passenger; this, in the prelude to security reviews.
The Self Bag Drop is one more option that LATAM Airlines offers its customers to make the travel experience as satisfying as possible., efficient and self-managed possible.
It is expected to advance in the implementation of self-check baggage in other airports in the region during the next two years.
This type of system is aimed at aviation automation, propped up the industry as one of the most modern and advanced globally.
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