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Post-pandemic, there has been an increase in incidents with disruptive passengers, generating great concern in the airline industry led by THERE IT IS. ABC11's photo
The cases are repeated and the news is filled with photos or videos of passengers fighting among themselves or assaulting airline personnel., But what can be done to reduce these events??
The International Air Transport Association (THERE IT IS) published a new analysis showing that reported unruly passenger incidents increased by 2022 in comparison with 2021. IATA called for more states to assume the necessary authority to prosecute passengers under the Montreal Protocol 2014 (MP14).
Disruptive passengers increase
The most recent figures show that there was one unruly passenger incident for every 568 flights in 2022, versus one for each 835 flights on 2021. The most common categorizations of incidents in 2022 were default, verbal abuse and intoxication (alcohol). Incidents of physical abuse remain very rare, but they had an alarming increase in 61% during 2021, happening once every 17,200 flights.
Although incidents of noncompliance initially decreased after the enforcement mandates were removed face mask on most flights, the frequency began to increase again throughout 2022 and the year ended 37% more than 2021. The most common examples of non-compliance were:
- Smoking cigarettes, electronic cigarettes, vaporizers and inhalation devices in the cabin or bathrooms.
- Failing to fasten seat belts when instructed.
- Exceeding the carry-on baggage allowance or not storing luggage when applicable.
- Consumption of alcohol purchased at duty-free.
What can be done?
There is a two-pillar strategy for the zero-tolerance approach needed for disruptive passenger behavior:
- Regulation: Ensure that governments have the necessary legal authority to prosecute unruly passengers, regardless of their state of origin and have a series of coercive measures that reflect the seriousness of the incident. Such powers exist in the Montreal Protocol. 2014 (MP14), and IATA urges all states to ratify it as soon as possible.
- Till the date, nails 45 nations comprising the 33% of international passenger traffic have ratified the MP14.
- Guidance to prevent and reduce incidents: prevent incidents through collaboration with industry partners (like airports, bars and restaurants and duty free shops), included, for instance, awareness campaigns about the consequences of unruly behavior. What's more, share best practices, including training, for the crew to de-escalate incidents when they occur.
These situations expose a risk to the safety of flights and also generate additional costs to the operations of the airlines. airlines when the situation escalates to levels that the aircraft must deviate from its original route to a airport alternative for the police authorities to intervene with these passengers.
It is important that the recommendations given are applied and offer the flight crews all the support and support so that complaints in case of aggressions are dealt with in a timely manner by local authorities and the strict weight of the law is applied to set precedents to reduce these events..
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