Iberia you have completed the connectivity installation Starlink throughout its fleet of aircraft A321XLR, after completing work on the last pending aircraft, with EC-OIL registration, which has already left the company's maintenance facilities in La Muñoza.
Thus, all passengers traveling on board any of the eight A321XLR those that Iberia currently has will be able to enjoy high-speed internet connection, with features similar to those of a home connection and speeds of up to 500 Mbps. What's more, This service will be completely free and available to all customers, regardless of the cabin in which they travel.
Iberia installed Starlink on all its A321XLR
Connectivity with Starlink that has implemented Iberia in its airplanes is more stable than that offered by traditional systems, due to the presence of thousands of the company's satellites that are in low Earth orbit. Thanks to that, The technology allows the simultaneous connection of multiple devices while streaming, using video games or making video calls, among others.
“Completing the installation of Starlink technology on our entire A321XLR fleet is a very important milestone for Iberia and one of which we are very proud., as it allows us to advance in our commitment to take the onboard flight experience to the next level. The feedback we receive from our users who use this connectivity is excellent and we have seen how customer satisfaction has been increasing significantly., which encourages us to continue working to bring this high-speed internet to the rest of our fleet as soon as possible”, says Beatriz Guillén, Iberia Customer Director.
Iberia, which was the first Spanish airline to begin the implementation of the Internet of Starlink on board, is currently operating with the A321XLR long-haul routes to America, both to the east coast of USA, as well as northeastern Brazil and the Caribbean. Thus, customer who travel routes such as Recife, Fortaleza, Santo Domingo, Puerto Rico, New York, Washington, Boston o Toronto, will have this technology.
In addition to the fleet of A321XLR, Iberia has also advanced in the arrival of Starlink in the rest of its long-haul fleet, with the installation of this technology in several of its aircraft A350 and A330.
The customer experience, a pillar of the Flight Plan 2030
As has been seen in recent months, improving customer experience Iberia It is one of the pillars that is developing the implementation of the Flight Plan 2030, the airline's corporate roadmap for the coming years that, with an investment of 6.000 millions of euros, aims to support the development of the company for the coming years.
Along with fleet growth, that has gone from counting on 43 planes when the plan was launched 51 currently and aim to reach around 70, Iberia has been implementing this plan in different areas of the customer experience, as is the deployment of Starlink on board, the greatest use of Artificial Intelligence, the different changes in the gastronomic proposal, the future retrofit that will be done to airplane cabins or, too, the recent inauguration of the Emerald Sorolla lounge in T4 of the airport Adolfo Suárez Madrid Barajas.
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