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Today we review what the plans are, challenges and strategies Avianca for the future 2023, advancing in its transformation process.
Restarting its operations in the midst of the pandemic and at that time within a process of Chapter 11, The airline Avianca It has been evolving, changing its line of business in a process focused on being more profitable and attracting more travelers who seek to customize their trip by paying less.
In this way, In this blog I have been telling you which have been the pillars of this transformation, where one of its most important changes occurred with the new chairs and configuration in the A320 fleet since the 2021. In a media meeting with the Avianca CEO Adrian Neuhauser in Bogota, we were able to know in depth the current and future of the airline.
Avianca towards the 2023
But this transformation did not only occur in the seats and has also occurred in process improvements, acquisition of technology to better serve the claims of its users, sale menu on board and much more. A) Yes Avianca already embarks on the plans of the 2023.
But before reviewing what will be given in the 2023, Let's review some important indicators of what Avianca achieved during the 2022, just fulfilling 103 of history:
- Shareholders announced agreement with GOL's controlling shareholder to create Grupo Abra.
- Throwing of 21 routes, mostly point to point without going through Bogotá.
- Fleet simplification with the departure of ATR and Airbus 330; the airline will operate only Airbus 320 and the Boeing 787 Dreamliner.
- reconfiguration of 65 Airbus aircraft 320 to offer 20% more capacity with 3 differentiated seats.
- Updating and simplification of the tariff scheme to offer 4 sizes in america (XS, S, M, L) and 5 sizes to and from Europe (S, M, L, XL, XXL).
- Launch of the new on-board sales service for flights in the Americas from 1 from December.
- More of 15 new additional services (ancillaries) that allow you to customize your trips.
- More of 1.400 employees for customer service.
- reduction in 75% the time of refunds to less than 30 days and more than 90% of applications were processed.
- Avianca Cargo announced the incorporation of 3 a 4 A330 P2F aircraft for 2024.
Avianca has an operation in 24 countries flying to 67 Destinations, with 129 routes and more than 3.800 weekly flights, of which 91 routes and 3.000 flights are only in Colombia. In context, Avianca currently mobilizes more than 22.6 millions of travelers and challenges abound too.
price of aviation fuel a 45% more expensive, inflation in Latin America, strengthening of the dollar and competition are some of the obstacles that the airline and the industry in general are currently going through and will shape the 2023, even more so for Avianca that waits with the appeal action for its plan to be approved with Viva.
Specific, for him 2023 Avianca's main axes will be the following:
- Consolidation of Abra Group.
- Joint application with Viva to be part of the same business group.
- Launch of more than 20 new point to point routes.
- Completion of the reconfiguration project in the A320 fleet.
- fleet incorporation (16 A320 NEO, 11 A320 CEO y 3 B787).
- New update of our tariff scheme by sizes.
- Start-up of phase II of the on-board sales service.
- Launch of Avianca On Air: in-flight entertainment service.
- New Avianca.com website to improve customer experience.
- Optimization of the reimbursement process.
- Strengthening of LifeMiles.com.
- Consolidation of the cargo business.
- Increased frequencies in key markets with a more robust product, in addition to incorporating new destinations, with a growth in cargo capacity of 10%.
What do we have for Ecuador??
how do you know, The objective is also to communicate about what is coming for our country in terms of connectivity., That is why I can share the following:
- Market Share: 33%
- Weekly Frequencies:250
- Passengers to October: 2.328.046
- Collaborators: + 600
- tons of cargo: 2.886.344
- domestic routes: 6 (Quito, Guayaquil, Cuenca, Manta, Saint Christopher and Baltra)
- Direct international routes: from Quito to Bogota, San Salvador, Saint Joseph, Buenos Aires; from Guayaquil to Bogota, to San Salvador, Lima and New York
What new routes will there be for Ecuador?? I asked the question and this is the answer:
7 new routes to fly more in December and January
| Start date | Route |
| 8 from December | Bucaramanga–Miami* |
| Pereira – NY* | |
| Pereira - Miami* | |
| Medellin – Pereira* | |
| 10 from December | Santa Marta – Miami* |
| 10 of January of 2023 | Cartagena – São Paulo |
| 11 of January of 2023 | Cartagena – Santiago de Chile |
*seasonal operations
15 route reactivations:
| Country | reset date | Route |
| Colombia | 8 from December | Cartagena-Miami* |
| 9 from December | Cartagena-New York* | |
| 9 from December | Cartagena-Bucaramanga | |
| 8 from December | Cartagena-Cali | |
| 10 from January 2023 | Cartagena-Pereira | |
| 9 from December | Medellin-Orlando* | |
| 8 from December | Medellin-Cancun | |
| 9 from December | Medellin-Riohacha | |
| 8 from December | Cali-Miami | |
| 8 from December | Cali-New York* | |
| 8 from December | Cali-Santa Marta | |
| 8 from December | Barranquilla-Miami | |
| Costa Rica | 8 from December | San Jose-Cancun |
| 2 from December | San José-Washington | |
| Ecuador | 15 from December | Guayaquil-Lima |
*seasonal operations
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Good evening, Do you know something about the new seating configuration of the Avianca B787-8?, since now in the flight purchase process they offer 3 types of seats as in the A319 and 320.
Do the pluses have more space than the economy in this 787?
Thanks.
Hi Jamie, from what i could find out, the chairs in the Boeing 787 they are the same, what they did is to simplify the rate families, where the most expensive becomes what we know as Business.
With the theme of ground operations, What is known about the SAI holding that operates in several bases in Colombia.
Hello Ivan, I haven't heard anything about it so far
Hi Nicolas, When does the London Cali London Route start operating????
Hi Luis, I haven't heard anything about that route yet, They only fly it from Bogota.
resume the Havana-Lima/Lima-Havana route
resume the Havana-Colombia/Havana route.
resume the route lima/Mexico df.
Let's hope they do it soon.
As long as they don't give better long distance service, example, Bogota – Montevideo, where the service on board is super low cost, they will lose traffic to COPA, they can't be so stingy and/miserable and not give anything to eat…..and with what they charge they can give a meal on board….become a low cost, you have to announce it and not hide it.
In fact, They have been clear in communicating that they have adopted low cost measures in their operation on flights of up to 6 hours. In those with the longest radius, keep your previous service.
Hi Nicolas. New routes to Europe from Bogotá, if you know something? years ago they said of Rome or Zurich. They also need to reactivate the route to Munich. Thanks
Hi Matias, at the moment nothing new, there was only talk of strengthening the routes that already operate, but how do you know, more will come 787, so surely some new route is cooking.
Avianca On Air has not yet been implemented? I think they should implement that before offering flights of more than 4 hours without entertainment. But some planes have wifi if I'm not mistaken or not?
It is in trial period. The 4 flights that I had with them this week had the Wifi, but they tell you that it is in tests.
Avianca will resume the Bogotá-Ipiales route?
Hello there! I haven't got any information about it., It seems to me that they are working there in alliance with Easy.
Load Ecuador…. 2 millions 800 thousand tons? It seems to me that this is not correct
It will be a historical accumulated? I will ask for clarification of that number.
How sad to see a large international line secretly become a low cost. The Eframovich disaster was serious. Greetings
Thanks for your comment Alfred..