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The airline Aeromexico comunicó de manera oficial que suspende temporalmente sus vuelos entre Mexico City and Quito desde julio próximo.
Tras algunos días de rumores e incertidumbre, Aeromexico ha anunciado la suspensión temporal de sus operaciones en la ruta Quito – Mexico City, effective from 1 from July to 18 from December to 2024. Esta medida afectará a los pasajeros que tengan vuelos reservados en este tramo durante ese período.
Vía comunicado enviado a las agencias de viaje del país más confirmación directa obtenida por este blog con el departamento de comunicación de Aeroméxico, la aerolínea suspenderá la única conexión directa restante que tiene Ecuador and Mexico.
Es una SUSPENSIÓN TEMPORAL de la ruta, a partir del 01/JUL y hasta el 18/DIC del presente año.
Aeroméxico suspends flights to Quito
Una aerolínea más presenta modificaciones en su operación a Ecuador, and so Aeromexico sum up to Viva Aerobus, Conviasa, JetBlue and Wingo among airlines that have reduced, suspended or completely canceled their flights to our country.
The specific reasons for the suspension have not been disclosed by Aeromexico. Nevertheless, Among the factors that we can think of is the closure of the Embassy of Mexico in Quito and the consequent suspension of issuance of new visas for Ecuadorians that is a requirement to visit Mexico like tourists (were issued 5 thousand visas quarterly), which has generated greater low demand on the route and possible internal restructuring of the airline in order to reduce low-profitability routes and operating costs..
It is worth remembering that this route was already facing a reduction in supply shortly after celebrating 10 years flying to Ecuador, since today it operates only with 4 weekly frequencies, and if we remember years ago, This route came to have two daily flights from Monday to Sunday with airplanes Boeing 737-800 and 737 MAX 8/9.
What options do affected passengers have??
Aeroméxico has communicated that it is contacting affected passengers to offer them the following options:
Option 1. Protection with EMD or refund.
- i) Refund in the form of EMD valid at 100% of the original value of the ticket (independent of point of sale).
- Valid for travel on any Aeroméxico route.
- Validity of 1 year from the date of issue.
- ii) Refund in original payment form.
Option 2. Protection with Aeroméxico.
- Change of date is allowed without charge or rate difference, respecting the same route and paid cabin.
- Change of route is allowed without charge, rate difference applies.
Important information:
- Aeroméxico has no responsibility to cover additional costs such as ground transportation, lodging, foods, etc
Recommendations for affected passengers
- If you have a flight booked on the Quito route – Mexico City between July and December 2024, We recommend that you contact Aeroméxico as soon as possible to learn about the available options.
- Consulta el sitio web o la aplicación móvil de Aeroméxico para obtener la información más reciente sobre la suspensión de vuelos.
- Ten en cuenta que los tiempos de espera para contactar con Aeroméxico pueden ser más largos de lo habitual debido a la situación.
Other options
Si quieres llegar a México, don't worry, although there are no direct options until December, podemos seguir volando con escala en Bogotá, Lima, Panama, Saint Joseph, San Salvador and others, así que los viajeros que busque por diferentes motivos visitar este país, podrán seguir haciéndolo con un punto intermedio de conexión.
¿Eres un pasajero afectado por Aeroméxico en la ruta a Quito? Cuéntame en los comentarios tu situación y si la aerolínea se puso ya en contacto contigo.
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Nicolás, I am affected by the recent measure chosen by Aeroméxico, On Sunday I received an email stating that my return flight has been cancelled.. In this way, I started making inquiries, and in fact there are no flights until December 2024.
The reason for my trip is to study 30 May to 07 of July, and I have been noticeably affected by this measure, thus, when I contact them, They have told me that they can give me a partial refund every time I travel to Mexico this 30 of May, but I honestly don't know what the partial refund would be., I definitely can't cancel the trip., I'm not going to do it.
Nevertheless, I thought it would be good to take the refund and buy a return flight to Ecuador on the same date or a few days later, And here is my question: what do you think?? what is your recommendation?.
Do you think it would be good to take the option 2 What is “Protection with Aeroméxico”, in which the change of route is allowed without charge and the fare difference applies?, that is to say, I ask for a refund and change the route, is what I think.
I hope you can give me ideas. Thanks a lot, I am a follower of yours.
Cordially,
patrick saw
@patriciovimos88
Hello Patricio, I would take the refund and look for another flight, since using another route from them does not help much, since it would take you to Peru for example, I don't know if that helps you.
It's true, yesterday they notified me. I had a flight for 18 December and they placed it for me 19 from December. I called and the explanation was that due to government decisions in Ecuador they were not going to have operations until 19 from December
The reality is that it is because there is no issuance of visas to Mexico that the embassy closed due to the known events., The demand fell and hopefully by December everything will be fixed.