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the airínea Aeroméxico Communicationsó officially suspending its flights between City of México and Quito since july próximo.
After some díace of rumors and uncertainty, Aeroméxico has announced the suspensionótemporary n of its operations on the Quito route – City of México, effective from 1 from July to 18 from December to 2024. This measure will affectá to passengers who have flights booked on this leg during that periodíodo.
Vía statement sent to travel agencies in the countryís máto confirmódirect information obtained by this blog with the communications departmentón of Aeroméxico, the airíne suspendá the úsingle connectionón remaining direct you have Ecuador y México.
It's a SUSPENSEÓTEMPORARY N of the route, from 01/JUL and until 18/DEC of the present toñO.
AeroméXico suspends flights to Quito
an aerosolínea más presents modifications in its operationón a Ecuador, y así Aeroméxico sum up to Viva Aerobus, Conviasa, JetBlue and Wingo among the aerosolsílines that have reduced, suspended or completely canceled their flights to our countryís.
The specific reasonsíficks of the suspenseón have not been disclosed by Aeroméxico. Nevertheless, Among the factors that we can think of isá the closing of the Embassy of México in Quito and the subsequent suspensionón de emissionón of new visas for Ecuadorians that are a requirement to visit México like tourists (from emitían 5 thousand visas quarterly), which has generated greater low demand on the route and possible restructuring.óinternal n of the aerolíline in order to reduce low profitability routes and operating costs.
It is worth remembering that this route was already facing a reductionóoffer number shortly afterés to celebrate 10 añflying them to Ecuador, since at dítoday operates úonly with 4 weekly frequencies, and if we rememberñthe atreás, this route arrivedó to have two daily flights from Monday to Sunday with airplanes Boeing 737-800 and 737 MAX 8/9.
¿Whaté options affected passengers have?
AeroméXico has communicated that it isá contacting affected passengers to offer them the following options:
Optionsón 1. Protectionón with EMD or refund.
- i) Refund in the form of EMD vágone to 100% of the original value of the ticket (independent of point of sale).
- Vásuitable for travel on any Aerom routeéxico.
- Validity of 1 añor from the date of issueón.
- ii) Refund in original payment form.
Optionsón 2. Protectionón con Aeroméxico.
- Change of date is allowed without charge or rate difference, respecting the same route and paid cabin.
- Change of route is allowed without charge, rate difference applies.
Informationón important:
- AeroméXico has no responsibility to cover additional costs such as ground transportation, lodging, foods, etc
Recommendations for affected passengers
- If you have a flight booked on the Quito route – City of México between July and December 2024, we recommend that you contact Aeroméxico as soon as possible to find out the available options.
- Check the website or appón mówill they Aeroméxico to obtain the informationón más recent about the suspensionónumber of flights.
- Please note that waiting times to contact Aeroméxico can be más longer than usual due to the situationón.
Other options
If you want to reach México, don't worry, although there are no direct options until December, We can continue flying with a stopover in Bogotá, Lima, Panamá, San José, San Salvador and others, así that travelers seeking for different reasons visit this countryís, couldán continue doingéusing it with an intermediate connection pointón.
¿You are a passenger affected by Aeroméxico on the route to Quito? Cuétell me your situation in the commentsón and if the aerosolínea has already contacted you.
Nicolás, I am affected by the recent measure chosen by Aeroméxico, On Sunday I received an email stating that my return flight has been cancelled.. In this way, I started making inquiries, and in fact there are no flights until December 2024.
The reason for my trip is to study 30 May to 07 of July, and I have been noticeably affected by this measure, thus, when I contact them, They have told me that they can give me a partial refund every time I travel to Mexico this 30 of May, but I honestly don't know what the partial refund would be., I definitely can't cancel the trip., I'm not going to do it.
Nevertheless, I thought it would be good to take the refund and buy a return flight to Ecuador on the same date or a few days later, And here is my question: what do you think?? what is your recommendation?.
Do you think it would be good to take the option 2 What is “Protection with Aeroméxico”, in which the change of route is allowed without charge and the fare difference applies?, that is to say, I ask for a refund and change the route, is what I think.
I hope you can give me ideas. Thanks a lot, I am a follower of yours.
Cordially,
patrick saw
@patriciovimos88
Hello Patricio, I would take the refund and look for another flight, since using another route from them does not help much, since it would take you to Peru for example, I don't know if that helps you.
It's true, yesterday they notified me. I had a flight for 18 December and they placed it for me 19 from December. I called and the explanation was that due to government decisions in Ecuador they were not going to have operations until 19 from December
The reality is that it is because there is no issuance of visas to Mexico that the embassy closed due to the known events., The demand fell and hopefully by December everything will be fixed.