Avianca and Lifemiles announce their new Insignia Check-In in the El Dorado Airport and the renewalón of his two Salas VIP Diamond.
As part of the investmentón superior a $800 millions of dóhomes advertised for 2025, which contemplates the strengthening of the fleet, service improvements and new routes business class, Avianca and its LifeMiles loyalty program announce the opening of three new spaces for premium travelers at Bogotá's El Dorado airportá. Are áareas expandán the offer of services and elevateán comfort with attentionón personalized during the second semester of this yearñO.
Elite members and premium travelers countán with the exclusive Insignia Check-In, a preferential space designedñado for attentionóNo. of Insignia passengers and partners Diamond y Concierge, who to receiveán a través of specialized agents accompaniesñpersonalized care from the beginning of your journey, con receptionóluggage number, changes or adjustments in itineraries, program inquiries, upgrades, among other benefits.
further, Avianca and Lifemiles have invested in the renovationón of the infrastructure of the Hall Avianca Diamond International and the opening of the new Room Avianca National Diamond in El Dorado, spaces created to offer greater comfort, exclusivity and a premium experience at every stage of the trip.
“We continue to move forward to offer the best product to our customers, with an absolute focus on your experience. Each stage of the journey must be transformed into a moment único, That is why we strengthen our proposal for premium travelers and Elite members, brinjalándoles más comfort and exclusivity from your arrival at the airport to your final destination. The new Insignia Check-in experience, the opening of the new national Diamond VIP Lounge and the remodelingón of our International Diamond VIP Lounge in Bogotáá, They are a sign of our constant commitment, advance by and for you, always offering exceptional service”, I sayó Jaime Manso, Senior Vice President of Loyalty and LifeMiles at Avianca.
Badge Check-in Experience: Más allá of the traditional check-up
Located at the airport The Golden, This new service isá diseñDesigned exclusively for Insignia travelers and Diamond and Concierge members. With an attentionópersonalized n, the Insignia Check-in offerá:
- Dedicated support: Specialized agents who guíto travelers from their arrival.
- A single point of attentionón: A processáI ask and fluid for all needs.
- Premium hospitality: A service that exceeds the expectations of a simple checkup
New VIP rooms in Bogotá: Renewed comfort and exclusivity
- The new national Avianca Diamond VIP lounge in El Dorado offersá a premium experience that combines technologyía, art and relaxationón. From the lobby, travelers enjoyán of a multisensory experience with exposureón of art, set usón olfactory and a library with works by international artists. Además, tellá with two relaxation areasón and a árest area, that will allow youán disconnect.
- For his part, la renovationón of the VIP room Avianca International Diamond in Bogotá tenderá an approach of exclusivity and designñO. Inspired by geographyíand mounts themñcolombian aces, this new space highlightá within your gastronomic experienceólittle to traditionón of coffeeé, combined with an offer of soundproof cabins for work, spa zone, among others.
These new services are integrated into the network of 11 Avianca VIP lounges in the world, expanding our offer of premium services so that the experience of each traveler is better.ás cófashionable and exclusive.
